Motor Claims

1. Obtain the particulars from the other party involved inclusive of :

   • Name of owner and/or driver for the other vehicle

   • Details of your vehicle and the damage sustained

   • Details of other vehicle ,make and license plate #

   • Name of Insurance Company of the other vehicle/vehicles involved in the collision 

   • Details of any injuries suffered/names of persons injured

   • Name and telephone # of any independent witnesses to the accident

N.B. { THIS IS VERY IMPORTANT IN MATTERS WHERE THERE IS A DISPUTE REGARDING LIABILITY}

2. Have your vehicle secured and moved to a safe location. Please note that many garages and wrecking companies charge a daily fee for storage of your ,vehicle which, may not be covered by Insurers. It would be prudent to ascertain this, before leaving your vehicle in their custody.

3. Report the accident to the nearest Police Station within twenty-four (24) hours and ascertain the name of the attending Officer.

4. Have an estimate of the damage to your vehicle prepared by your repairer for submission.

5. Report the accident immediately to our office by completing an accident report form or complete our electronic claim notification form which will be sufficient notice of the accident. A claim form will then be mailed to you to complete and return.

6. When reporting the accident please bring:

   1) the Certificate of Fitness,

   2 ) Registration Certificate and

   3) Driver’s license.

   4) Insurance Certificate

N.B. {THE ACCIDENT REPORT FORM MUST BE SIGNED BY BOTH THE INSURED AND THE DRIVER AT THE TIME OF THE ACCIDENT}.

7. If the vehicle is owned by a company, the company stamp or seal should be affixed to the Accident Report Form, duly signed by a representative from the company.